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What would you do if everytime you opened Internet Explorer 7 it closed down with an unexplained error message?

Posted on 2008-10-10
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Last Modified: 2013-12-08
IE 7 keeps closing down with an error and there is an error message, but no reason why it is happening. I have run all sorts of adware/spyware programs to make sure there is no issue with virus/browser hijacking. Also, Symantec is installed. It's really inexplicable as to why IE7 is shutting down with errors as soon as it is opened. Can I reinstall IE7? I have had the user switch to Firefox for now, and that is working fine. Problem is the user needs IE7 back. Any ideas? Can I completely uninstall IE7?
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Question by:discoballx
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sk_raja_raja earned 300 total points
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1.Did you run windows updates and install all patches ???? if not do it.

2.Login as a different user and see if the same issue with IE happens, if no delete the user profile and create a new profile for that specific user.
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by:nicolasdiogo
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would it be a decent suggestion to migrate to linux.

i never had any problem with browser any longer.

otherwise, i wish you good luck with it.


Nicolas

www.brainpowered.net
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by:discoballx
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Ha, good one on migrating Linux. I will try the suggestion on logging in as another user. Good suggestion Sk raja raja.
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by:discoballx
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Okay, logged in as "admin" and still getting the IE7 errors. Any suggestions on what to do next?
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by:sk_raja_raja
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Did you run the windows updates ? Remove and reinstall IE7.0 again
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by:sk_raja_raja
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also try to run sfc /scannow and do a repair and post the results
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by:discoballx
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I can rerun updates, but how do I uninstall IE7?
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by:jcimarron
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discoballx--If you installed IE7 over IE6 you should be able to uninstall IE7 from Control Panel|Add/Remove.  Look under W for Windows.  If you do not see it there, and you installed SP3 after installing IE7 you will have to uninstall SP3 first.  You will automatically revert to IE6.
You can then reinstall IE7. Perhaps following the suggestions here will maximize chances of a good install.
http://www.ie-vista.com/known_issues.html
There are ways of trying to "fix" IE7 but a new install in probably best.
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by:discoballx
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I had to uninstall Win XP's SP3 and then roll back IE7 to IE6. I added more updates, reinstalled IE7 and it worked well after that.  Thanks for the great troubleshooting ideas.                
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by:Hisham_Elkouha
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try to install the latest service pack for IE
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