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how can i trouble shoot a network path not found error?

Posted on 2008-10-10
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Last Modified: 2008-11-13
i have been working with a 2003 server with 15 desktop computers running xp pro. all are working fine. i use a jetta laptop running xp pro less than two years old with all ms updates current. running ie 7. i had been able to acess network wirlessly on a thursday morning, but unable to access server that afternoon and have not been able to do so since. I can see all other computers other than the 2003 server in my network places. This is what i know or have done so far.
i can access internet - i can access other computers in workgroup - I attached to network thru cable and could not see server. i moved to a desktop location that was working to verify hookup but was still unable to see server. i can ping server ip address but cannot ping server name. I ran several diagnostic programs looking for solution. i have removed all anti- virus software (using norton)from laptop and turned the ms firewall off. i took the laptop to another location and was able to see and do all that i needed to. i have used the laptop in safe mode, command prompt, and last known good configuration to no avail. i removed all other computer access to server and attached just the laptop thru new switch and still i cannot see server. I set up the network back to it's original setup, shutdown everything and booted up no power (many times!) and tried again. All the computers work fine except the laptop. i went to server and tried to see the laptop. didn't work. could ping laptop ip from server but not laptop name. i have read everything i could find in the experts-exchange solutions on network path not found and tried many of the "fixes" and still no server access. i have entered static ip address and removed static ip address on laptop everything is dhcp (and was). i could some expert advice. thanks! mac
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Question by:Mac_Harrell
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16 Comments
 
LVL 18

Expert Comment

by:sk_raja_raja
ID: 22687943
server and workstation are both in same subnet ? did you make sure that they both point to the same DNS server?
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Author Comment

by:Mac_Harrell
ID: 22688669
server and workstation are both in class c subnet (255.255.255.0) and are pointing to the same dns server. it has been verified several times as this seems to be the most common problem solution for this message. the system worked fine for a year or better with no problems. no major changes have been made to original setup.
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LVL 14

Expert Comment

by:igor-1965
ID: 22689087
Could you try these commands:
nbtstat -RR
ipconfig /flushdns

If still no luck, could you run this commands and post the output:
ipconfig /all
route print

If possible run these two command on a computer that is able to connect to server and post out as well.
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LVL 8

Expert Comment

by:TDKD
ID: 22689346
Hi Mac_Harrell,

Is this in Active Directory Integrated Zones?
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Author Comment

by:Mac_Harrell
ID: 22689434
IGOR-1965 - RAN BOTH COMMANDS ON LAP TOP STILL CAN'T SEE SERVER. I WILL BE OFFLINE FOR ABOUT 8 HOURS WITH NO ACCESS TO COMPUTER. I WILL CONTINUE AS SOON AS POSSIBLE.
THANKS, MAC
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LVL 8

Expert Comment

by:TDKD
ID: 22689453
It may be as easy as Disabling "Simple File Sharing", do this and get back to me with your findings.
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Author Comment

by:Mac_Harrell
ID: 22689458
SORRY NOT FAMILIAR WITH ADIZ.
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LVL 8

Expert Comment

by:TDKD
ID: 22689473
No worries, it sounds like it is part of a "Workgroup", try the disabling of SFS.
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Author Comment

by:Mac_Harrell
ID: 22689552
have disabled simple file shareing and re-booted. can't see server.
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LVL 8

Expert Comment

by:TDKD
ID: 22689838
Question: Is the server part of the same "Workgroup" name?
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Author Comment

by:Mac_Harrell
ID: 22690957
yes
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LVL 8

Expert Comment

by:TDKD
ID: 22692304
Can you UNC to it?
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Author Comment

by:Mac_Harrell
ID: 22695289
TDKD NO ................ I CAN'T UNC TO IT .

IGOR-1965................ I HAD TO LET THEM GO BACK TO USING SYSTEM. I WILL RETURN NEXT WEEK AND SEND POST ON.
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LVL 8

Expert Comment

by:TDKD
ID: 22702668
Ok, I was going to say try UNC with IP (e.g \\192.168.1.24\shared). This will let us know if it is a DNS issue.
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LVL 14

Expert Comment

by:igor-1965
ID: 22704297
OK, the postings might shed the light.
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Accepted Solution

by:
Mac_Harrell earned 0 total points
ID: 22913581
Sorry for delay on responding. i had to go back on site to try and resolve (4.5 hours from site). i was able to see all computers after changing the disable netbios over tcpip to enable same. rebooted and everything is working. does not explain why i had 14 wired computers on the windows 2000 server with no problem and 1 wired laptop that couldn't see the server. i have been checking the system and bringing it down several; times (today is saturday so no one to annoy) and am working fine.
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