[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 793
  • Last Modified:

PC Reboots Randomly

Dell Optiplex 745 Randomly Rebooting.
0
tbrewer48
Asked:
tbrewer48
  • 7
  • 4
  • 2
  • +4
1 Solution
 
DenverRickCommented:
That model was known for having a defective CD/DVD drive.  Try disconnecting that for a while and see if the problem goes away.
0
 
cavinlimCommented:
What OS that you install on the pc, with what service pack?
0
 
tbrewer48Author Commented:
WXP SP2
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 
TuxxCommented:
It may be a defective motherboard. I know that dell systems can have faulty motherboards ( having had one myself). Random, frequent reboots is one symptom of this problem.
0
 
tbrewer48Author Commented:
What problem does the minidump indicate?
0
 
cavinlimCommented:
You can download a diagnostics tools from Dell Website, and perform a health check from there, so that you will know is your hardware is causing problem or not.

Another thing is you can try check on your event log, see what error causing the system to reboot.
0
 
tbrewer48Author Commented:
What utility is required to read a minidump?
0
 
PUNKYCommented:
First, I would run Dell diagnostic tool built-in, press F12 during startup and run the test see if it comes up with error report.
0
 
tbrewer48Author Commented:
Diagnostic is running.
0
 
efxCommented:
I've had some issues before with dells that reboot randomly, the problem that i found was that the support for the CPU got broke causing the CPU to get loose and rebooting after a few seconds. The workaround (it's not the best though) i just sat the computer flat by the side where the CPU won't move/get loose maybe that's your problem
0
 
eXpeLLeD_4RM_heLLCommented:
yo tbrewer48, i dont see the mini dump...did you attach the file????
0
 
tbrewer48Author Commented:
Renamed to Mini101008-02.txt and attached
Mini101008-02.txt
0
 
eXpeLLeD_4RM_heLLCommented:
The dump is pointing towards igxpdv32.DLL which is part of your Intel graphics Card drivers, Restart the pc within safe mode and remove the graphics card drivers from within the add/remove programs and download the latest graphic card drivers for your PC.

However a couple more dump files will be ideal to ensure that this is the problem.
0
 
eXpeLLeD_4RM_heLLCommented:
0
 
tbrewer48Author Commented:
Where can I find a Utility to read a minidump?
0
 
eXpeLLeD_4RM_heLLCommented:
Heres a how to on reading minidump files: http://support.microsoft.com/kb/315263
0
 
tbrewer48Author Commented:
Diagnostic test indicated the CD Drive as being the problem with rebooting
I disconnected it and the workstation has been running for several days.
Thank you
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

  • 7
  • 4
  • 2
  • +4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now