PC Reboots Randomly
Dell Optiplex 745 Randomly Rebooting.
That model was known for having a defective CD/DVD drive. Try disconnecting that for a while and see if the problem goes away.
What OS that you install on the pc, with what service pack?
ASKER
WXP SP2
It may be a defective motherboard. I know that dell systems can have faulty motherboards ( having had one myself). Random, frequent reboots is one symptom of this problem.
ASKER
What problem does the minidump indicate?
You can download a diagnostics tools from Dell Website, and perform a health check from there, so that you will know is your hardware is causing problem or not.
Another thing is you can try check on your event log, see what error causing the system to reboot.
Another thing is you can try check on your event log, see what error causing the system to reboot.
ASKER
What utility is required to read a minidump?
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ASKER
Diagnostic is running.
I've had some issues before with dells that reboot randomly, the problem that i found was that the support for the CPU got broke causing the CPU to get loose and rebooting after a few seconds. The workaround (it's not the best though) i just sat the computer flat by the side where the CPU won't move/get loose maybe that's your problem
yo tbrewer48, i dont see the mini dump...did you attach the file????
ASKER
Renamed to Mini101008-02.txt and attached
Mini101008-02.txt
Mini101008-02.txt
The dump is pointing towards igxpdv32.DLL which is part of your Intel graphics Card drivers, Restart the pc within safe mode and remove the graphics card drivers from within the add/remove programs and download the latest graphic card drivers for your PC.
However a couple more dump files will be ideal to ensure that this is the problem.
However a couple more dump files will be ideal to ensure that this is the problem.
Download the Intel Driver from Video section from here : http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PLX_PNT_P4_745&os=WW1&osl=en&catid=&impid=
ASKER
Where can I find a Utility to read a minidump?
Heres a how to on reading minidump files: http://support.microsoft.com/kb/315263
ASKER
Diagnostic test indicated the CD Drive as being the problem with rebooting
I disconnected it and the workstation has been running for several days.
Thank you
I disconnected it and the workstation has been running for several days.
Thank you