Solved

How can I get rid of this error? Office 97 Unable to load MS Organization Chart, Press F1 for Help

Posted on 2008-10-10
7
270 Views
Last Modified: 2012-06-21
How can I get rid of this error?

"Office 97 Unable to load MS Organization Chart, Press F1 for Help"

Operating system is Winxp Pro.
Running Office 97
When the user is an administrator it works fine. The problem is we have all users here in the "User" group. The user must stay in the "User" group. I can't make him a local admin. Any help would be greatly appreciated. Thanks!
0
Comment
Question by:jambear
  • 4
  • 2
7 Comments
 
LVL 4

Expert Comment

by:TNL_Engr
ID: 22688059
The issue does appear to be "permissions" related.  This article from MS may help you.

http://support.microsoft.com/kb/169387/en-us
0
 

Author Comment

by:jambear
ID: 22688095
Thanks for the quick response tnl engr. I will give this a try and post the outcome. Thanks again!
0
 

Author Comment

by:jambear
ID: 22723693
Finally got to try the suggested solution and it still didn't work. Anyone have any other suggestions? Thanks in advance!
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 

Accepted Solution

by:
jambear earned 0 total points
ID: 22735150
Got it to work. Here's what I had to do:

1. Log onto the PC as administrator.
2. Open up Microsoft Word, go to Insert, Object, and select Ms Organizational Chart 2.0.
3. Once the orgchart is on the screen go to c:\windows and look for the following 2 files. MSOClip.232 and MSOPrefs.232.
4. You will need to do this for both files. Right-click the file and choose properties. Click the Security tab and select the advanced button.
5. Highlight the Users group for the local PC, and select Edit
6. Select Full Control which will put a check mark on all of the options. Uncheck the Delete check box.
7. Click Ok to exit that screen. Click Apply and Ok at the next window.
8. Do the same for both files.
9. Log back into the machine as the user and the orgchart should work.


OrgChart-Problem.doc
0
 
LVL 4

Expert Comment

by:TNL_Engr
ID: 22739550
I'm curious as to why my solution did not work for you.  The Microsoft article which I referenced clearly showed to apply Read, Write, and Execute permissions to the Windows root folder.  These permissions should have applied to subsequent files added to the directory.  
0
 

Author Comment

by:jambear
ID: 22739627
Hello TNL Engr:

The solution didn't work because I had to give full permissions and ALSO uncheck the "Delete" option. You did suggest the page which talked about permissions but the link did not provide the answer that I needed. Your suggestion was greatly appreciated but it didn't provide a solution. Just applying Read, Write, and Execute permissons did not work. Under the "Advanced" tab, "Delete" needed to be unchecked. Also one of the files (MSOClip.232 and MSOPrefs.232) would only show up while the OrgChart was open on the screen. I hope this clears up your questions or concerns.

Thanks again for your time.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Paste in Word 15 66
How to align the header of a word document 2 39
Going to specific page in large Word Document 4 43
Word Template Mail merge with vb.net 4 59
When creating Microsoft Word-based forms there may be a need to have a form field repeated throughout the whole document. For instance, with a company name, you may want this information repeated automatically throughout the document rather than man…
Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now