Outlook default email folders unable to open
Posted on 2008-10-10
installed Microsoft Office Small Business Edition 2003 on a user's personal laptop so she can work from home. Opened up Outlook and a pop-up box comes up stating:
Unable to open your default email folders. Create a new profile by double-clicking the mail Icon in Control Panel, clicking Show Profiles, and then clicking Add. After creating the new profile, make it your default by selecting it, and then clicking Always use this profile.
I do everything it tells me to do but everytime I attempt to open Outlook, the same pop-up box appears. It's unable to open default email folders.
I need to fix this today if possible.
thanks for any help