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Are you sure their smtp address isn't misspelled?
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Are you sure their smtp address isn't misspelled?

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Yes, I've double checked multiple times
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I feel like a Moron! Thanks. Not added to AppRiver....
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I feel like a Moron! Thanks. Not added to AppRiver....

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I have one new user I created several days ago that can't receive any external emails. I read around a bit and the SMTP connector seems fine. Any idea's of which way to point me. I'm relatively new to exchange.
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I have one new user I created several days ago that can't receive any external emails. I read around a bit and the SMTP connector seems fine. Any idea's of which way to point me. I'm relatively new to exchange.

I have one new exchange user that cannot receive external emails.

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.