I have one new exchange user that cannot receive external emails.

Posted on 2008-10-10
Last Modified: 2011-09-20
I have one new user I created several days ago that can't receive any external emails. I read around a bit and the SMTP connector seems fine. Any idea's of which way to point me. I'm relatively new to exchange.
Question by:Jivie
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Expert Comment

ID: 22688855
Are you sure their smtp address isn't misspelled?

Author Comment

ID: 22688873
Yes, I've double checked multiple times

Accepted Solution

marques_salazar earned 250 total points
ID: 22688909
Are there any systems in between your exchange server and the outside world?  We use MailMarshal and I sometimes forget to add them in there, otherwise - no external email received.
Hmm...I assume you have deleted the mailbox and recreated??

Author Comment

ID: 22688927
I feel like a Moron! Thanks. Not added to AppRiver....

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