Solved

Clearing auto-complete in i.e. 6

Posted on 2008-10-10
8
246 Views
Last Modified: 2013-12-08
Im trying to clear the logon and passwords from I.E. 6 from the previous user of this computer that I now use.  But, the administrator has removed all tabs except for the general tab in internet options, so I cant turn off or clear the auto complete.  Is there a folder that all the information is stored in that I can clear? Im trying to use our companys exchange server to check my e-mail and her mailbox keeps opening up.
0
Comment
Question by:brucedeastman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 3

Expert Comment

by:Spydergt
ID: 22690139
You can try C:\Documents and Settings\(User Name)\Local Settings\Temporary Internet Files

popping in the user name in the path.
0
 
LVL 2

Expert Comment

by:cahancock
ID: 22690143
If you are trying to make your email account be active instead of someone elses, then you need to remove her account and add your in Outlook.

In Outlook, click Tools -> Email Accounts, Select "View or Change existing e-mail accounts", highlight Microsoft Exchange Server and then Click Remove. Then Click ADD, Microsoft Exchange server and provide the information for your Exchange server and user account.

0
 
LVL 3

Expert Comment

by:Spydergt
ID: 22690197
Sorry my comment was directed towards if they were using OWA and the username and password was stored.
0
[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

 

Author Comment

by:brucedeastman
ID: 22690388
I check my mail from the exchange server itself, not from outlook.  I've cleared all temporary internet files, cleared history and deleted cookies and still have the previous person's mail box automatically coming up.
0
 
LVL 3

Accepted Solution

by:
Spydergt earned 500 total points
ID: 22690454
Are you using her login information?  Can you just have someone with admin rights delete her user profile that way you can start from scratch?  Keep in mind that would also can all my docs book marks etc...
0
 

Author Comment

by:brucedeastman
ID: 22690710
I do have a call with our IT department. And hoping to get a call back from them soon.  But, I thought I would try this route and see I could get a quicker response.  The unfortunate problem is that everyone outside the corporate offices (sattelite) use the same logon.  We don't have our own user name. So I was hoping that there would be an easier solution through experts exchange.
0
 
LVL 3

Expert Comment

by:Spydergt
ID: 22690847
Are you using Outlook Web Access to access your email though? if so thereis a file in the folder i first told you about that should be able to be deleted to get rid of the autocomplete info. (index.dat) you would probably have to be showing system and hidden files to see it.  Since it sounds like your just have a user account you may not have those rights.
0
 

Author Closing Comment

by:brucedeastman
ID: 31505160
Thanks you very much.  Deleting the Index.dat didn't work so I asked if it was possible to delete the profile, which they did and it worked.  Thanks again.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

#Citrix #Internet Explorer #Enterprise Mode #IE 11 #IE 8
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question