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switching from one server to another

Posted on 2008-10-10
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Last Modified: 2013-12-09
We are going to be phasing out one of our servers and currently it hosts the Symantec Antivirus v9 and is hosting all signature updates. We have about 40 workstations that were set up with SAV v9.0 in a GPO and pushed down to them during the logon process.
I now have a new server set up with SAV v10.2 and I am wondering what the best way to make the 40 workstations point to the new server with the least amount of work. I really don't want to visit each workstation though.
Is it possible to push down a GRC.dat file to point to the new server? What are my options?
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Question by:johnbowden
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13 Comments
 
LVL 6

Expert Comment

by:bradl3y
ID: 22690331
Do the symantec AV clients look for the server by IP, or by DNS? If DNS, you can add an A record to your DNS server that points the old hostname to the new server.
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LVL 12

Expert Comment

by:michaelgoldsmith
ID: 22690358
Just do a push update to all of the clients to the new 10.2 client software using the Symantec console.
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Author Comment

by:johnbowden
ID: 22690361
I'm not sure. How could I find out?
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Expert Comment

by:bradl3y
ID: 22690396
First I would find out how you would even go about updating a workstation to point to the new server. At some point while updating or installing a client, it should ask you to specify your Symantec AV server, whether or not you specify and IP address such as 192.168.1.100, or a hostname such as NortonAV.domain.com,  will determine whether this is possible.

From what you are saying, it sounds like the GRC.dat file contains the configuration for the clients? Is that a plaintext configuration file? Try opening it in notepad perhaps?
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LVL 6

Expert Comment

by:bradl3y
ID: 22690411
michaelgoldmsith's solution may be the best. I have not personally dealt with Symantec AV before, and did not know that was a possibility.
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LVL 12

Expert Comment

by:michaelgoldsmith
ID: 22690427
Sure. Use the console to discover the clients and push the new update out to them.
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LVL 14

Expert Comment

by:Kutyi
ID: 22690755
In you Symantec 10.2 console make the new server a primary server.  Drag the PCs from one server to the other and wait until all your PCs have been turned on and given a chance to more over, a couple of days.  Then go around and check some randomly.
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Author Comment

by:johnbowden
ID: 22691256
Ok, that sounds good. Thanks for the sugestinons. What about the GPO that I have in place that points to the old server. Should I just disable it or delete it for that matter?
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LVL 14

Expert Comment

by:Kutyi
ID: 22698723
I would remove it
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Author Comment

by:johnbowden
ID: 22795918
Just getting back to this issue, I have SAV loaded on both servers. On the primary server, it has all of the users. I've tried dragging the users over to the new server but they won't go over. Do I need to make the new SAV server the Primary Server first and then move the users?
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LVL 14

Expert Comment

by:Kutyi
ID: 22801273
Yes
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Accepted Solution

by:
johnbowden earned 0 total points
ID: 22931544
So, here is the solution. I had to go to each workstation and run the setup file located on the new server so it would pull the signatures from the new server.

I spent about 2 hours on the phone with Symantec, they took control of the session and ran some programs that never did work. Symantec said that the issue was going from version 9 to version 10 and then over to a new server.

I wasn't happy that this was the only solution. It's done and all workstations are moved over to the new server

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LVL 14

Expert Comment

by:Kutyi
ID: 22933949
Too bad, but it is done!  Don't forget to close the question.
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