Solved

Can't print out webpage contents from iframe

Posted on 2008-10-10
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Last Modified: 2012-05-05
I have a problem with printing a webpage for the following:

http://arrt.com/index.html?content=http://www.arrt.org/nd/arrtdirectory.ndm/search&iframe=yes

It seems to be an issue related to the iframe there. If you do a preview you will see that it's missing a bunch of things there. The print button link does nothing for the most part.

I only got one station that works well with it. It could use the print button and also preview the page with all the contents. I already compared the settings between that station and the various ones we have here to no avail. They look identical.

I tried it in both IE and Firefox with the same effect. But on the other computer it previews and prints out the page fine. Other PCs print only a blank page with the header/footer and that little image on the bottom left.

There are a lot of printouts they need to make for this so any permanent fix for this would be great. I found some workarounds for this (like changing the print setting to print out all links from the document) but they must change this every time and this is not a good workaround. There has to be a fix for it as the other station don't have this issue.

Thanks.
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Question by:greyknight17
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3 Comments
 
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Expert Comment

by:Asta Cu
ID: 22726936
This has some workarounds until the problem with IE is resolved, and hope it is of some value to you.  One comment/workaround (cut/paste from source: This is  a bug in the way Internet Explorer 7 prints the contents of an IFRAME.  It happens to every IFRAME no matter what the contents are.  Our work around was to have the user open the frame link in a new window.  When printing the same page from its own window this does not occur. )  More at the source link below.
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=983052&SiteID=1

Not sure of your version of browsers, nor the OS, but the link below shows numerous issues fixed in XP (as an example) dealing with iframe issues.
http://support.microsoft.com/kb/946480/en-us

I may have missed the boat here, but thought it worthy a try.  Good luck.
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by:greyknight17
ID: 22750216
Is this suppose to be affecting Firefox also? I also tried this with IE6 with the same results.

Thanks.
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Accepted Solution

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greyknight17 earned 0 total points
ID: 22855078
Closing this topic as there doesn't seem to be any logical explanation why this is happening.
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