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pc shut down

When I shut down my pc a dialogue will prompt that this program sprtcmd.exe is running and when I click end program it says not responding.  How do I clear this message prompt.
Thank you.
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iris_99
Asked:
iris_99
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1 Solution
 
hewittgCommented:
This is a dell support item and can be uninstalled.

Assuming you are using XP,

Go to control panel and remove program Dell Support Center

If you do not want to remove it completely, remove it from startup using MSCONFIG

Start
Run
Type in MSCOFIG
remove check mark from dell support center

If you need to use it in the future, you can start the service.

Glenn
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hewittgCommented:
Control panel
Add/Remove Programs

Oops
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iris_99Author Commented:
Hewittg,
Tks. yes I am using dell pc and o/s is win xp.
I can find the dell support centre in add/remove program but not in the msconfig
so is it alright if I just remove from the add/remove program?
Tks
Iris
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iris_99Author Commented:
Hi Hewittg,

Pls reply my last question above. Is it alright to delete the dell support centre software as I cannot find it in the msconfig.  Also by deleting the dell support centre software will it affect other program that share files?
Thank you.

Iris
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hewittgCommented:
Sorry for the delay.

Yes, you can remove it from add/remove programs.

Glenn
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