Solved

Cannot install sp3 in office 2003, on vista

Posted on 2008-10-11
6
962 Views
Last Modified: 2010-04-21
Hello, I have just installed Office 2003 Pro on a Vista Home laptop. When I try to apply the SP3 Service Pack for office it gives me the error "'The expected version of the product was not found on your system". I checked before installing that this install was ok on Vista. I have run the office repair on my install. The disk is good. What am I missing here? This is my first experience with Office 2003 on Vista. I have removed the old office 2007 that had expired along with the 2007 convertor. I can install the convertor later. Is it possible that there are some registry entries from 2007 that are still there and fooling the installer for 2003? Thanks.
0
Comment
Question by:gpfrank
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 15

Expert Comment

by:hewittg
ID: 22694009
gp,

Seems this may address your issue.

http://support.microsoft.com/kb/837826

Glenn
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 22694205
Hello gpfrank,

You cannot install an Office 2003 service pack
http://support.microsoft.com/?id=884298

How to troubleshoot failures updating your Office installation from the Office Update Web site
http://support.microsoft.com/kb/304498

Try installing Service Pack 3 with your Office 2003 CD in the installation
CD-ROM drive before trying to install.

Try downloading the full installation pack and installing
http://www.microsoft.com/downloads/details.aspx?familyid=e25b7049-3e13-433b-b9d2-5e3c1132f206
NB - Full-file version update may request Office source files
http://support.microsoft.com/kb/840169/

ry and fix the problem -
http://office.microsoft.com/en-us/ork2003/HA011402361033.aspx

Try repairing/reinstalling Office 2003
Description of the differences between repair and reinstall in Office XP and
2003
http://support.microsoft.com/kb/298027

Hope this helps!
war1
0
 
LVL 3

Expert Comment

by:stewart_A
ID: 22695096
I had this problem and it was caused by some Office 2007 language packs which you should be able to find in the add/remove programs section of the control panel.

Once they have been uninstalled I could then install service pack 3 for office.
0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Closing Comment

by:gpfrank
ID: 31505304
One of the links you provided gave me the insight to repair the problem. Once I removed the Admin point I was able to proceed with the updates.
Thanks for your help.  Glenn
0
 
LVL 15

Expert Comment

by:hewittg
ID: 22699885
Was the correct solution accepted?

Grade Received: A
Grading Comments:
One of the links you provided gave me the insight to repair the problem. Once I removed the Admin point I was able to proceed with the updates.
Thanks for your help. Glenn

Just asking.

Glenn
0
 
LVL 15

Expert Comment

by:hewittg
ID: 22699890
maybe we both are Glenn

:-)
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Suggested Courses

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question