Vista/IE saves files to "Virtualized" folder

One of my clients is having an issue that when she uses IE to download files to a certain folder, the file gets saved in a "Virtualized" folder instead. So if she downloads her file to C:\Users\Toshiba User\Documents and Settings\My Documents, it instead gets saved into C:\Users\Toshiba User\Documents and Settings\Local Apps\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Toshiba User\Documents and Settings\My Documents. So, first when she goes to look for her file where she thought she saved it, it's not there. And second, when she tries to find this Virtualized folder somewhere on the Desktop, it's not there either. (Even if you show all hidden files and folders.)

I'm guessing this is some sort of Vista security feature, but does anyone know how to get around it? Thanks.
tjgquickenAsked:
Who is Participating?
 
ioamnesiaCommented:
Disable UAC is the quick fix. The other fix is to disable virtualization thru the local security policy. Run secpol.msc and navigate to Security Settings\Local Policies\Security Options and set the User Account Control: Virtualize file and registry write failures.... to disabled
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.