Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Groupwise not installing on Windows XP SP3

Posted on 2008-10-11
6
Medium Priority
?
552 Views
Last Modified: 2013-11-12
I am having a problem installing Groupwise 6.5 on 2 identical machines.
Machine stats: Windows XP Pro SP3
                        Intel Core2 7200
                        1 GB Ram
                        Intel DP43TF motherboard
                        Novell Client installed and functioning fine
                        AVG antivirus 8 (disabled and enabled with no change in install problem)

Problem occurrs when running the Setup.exe from the win32 directory of the groupwise installer.
I have tried installing from the server's client files, a new download of the client installer from Novell, and putting the install files on a CD, pen drive.  All of the methods result in the pointer having an hour glass beside it for a couple moments, then nothing.  
Running Taskmanager reveals the setup.exe file running in the processes, but never a status change.

Groupwise 7 client will install fine (tried it on one of the machines) but it is not compatible with the server version of Groupwise.

Any ideas?
0
Comment
Question by:jsarneck
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 

Expert Comment

by:Ludicious
ID: 22715664
What release of the GroupWise client are you working with?

Check the Setup.ini file in the Win32 folder and try changing these options to see if the results varry any:
SuppressWrongOS= change to N
EnableLangDlg=  Change to Y
LogResults=  Change to Y

Ben
0
 

Accepted Solution

by:
jsarneck earned 0 total points
ID: 22726129
Release client is 6.5 Service pack 6

setup.ini file had this info:
[Startup]
AppName=Install
FreeDiskSpace=1015
EnableLangDlg=Y
[ISUPDATE]
UpdateURL=

I did figure out how to install this product.
If Outlook 2003 or Outlook 2007 is installed the groupwise client will not install.
After removing the Outlook program the groupwise installer ran fine.
0
 

Expert Comment

by:Ludicious
ID: 22727795
Good to hear!
0
 
LVL 18

Expert Comment

by:ZENandEmailguy
ID: 22730582
GroupWise client and/or agents won't install on Windows 2003 server as long as Data Execution Protection is enabled.  I usually disable it rather than try to add exceptions.  DEP is found in My Computer | Properties | Advanced | Performance Settings and choose the DEP tab.  I set it to "Turn on DEP for essential Windows programs and services only.

You'll know DEP is a problem when you launch the GroupWise setup.exe (or install.exe for some of the agents) and after accepting the license agreement, the installation stops and the screens disappear.

Hope this helps someone sometime...I've run into it a lot as GroupWise runs great on W2K3 server.

Scott Kunau, Sr. Consultant/Partner
Innovative Global Technology Group
West Chester, Ohio
0
 
LVL 1

Expert Comment

by:rmyers1968
ID: 22880815
Best guesses

Disable AVG before running the install, does that work?

Try just installing windows messaging WMS.EXE, does that work?

Copy all the mapi*.* from another pc that works to this PC (backup the old ones first), then try install again does that work?

I just re-read yours secondary post, the copy mapi would have worked for you too...
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Novell released its latest version of GroupWise a few weeks ago.  The version is 2012 and it only runs on Linux (SUSE Linux Enterprise Server 10/11 is the first choice and I'm not sure about other Linux distributions, such as Red Hat, Debian, etc.) …
Regular maintenance of GroupWise Mailbox keeps it running flawlessly. Sometimes, it is also seen that mailbox maintenance is needed for resolving various issues of mailbox and other Novell GroupWise database. By using the ‘Repair Mailbox’ feature, a…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question