I just installed NeatWorks 4.0, which is the upgrade to Neat Receipts 3.X. The installation failed, and I do not have a NeatWorks program group, nor is NeatWorks or Neat Receipts listed under Programs in the Control Panel. I looked under Program Files, and there is a folder called NeatWorks. So, I want to delete it , clean my registry and start over since I can't receive tech support from the vendor until Monday.
I tried to delete the folder and I receive a Windows Vista message stating I must have permissions in order to delete the folder. I am signed on with a profile that is in the Administrator group. When I look at the properties of the NeatWorks folder, I see a profile called CREATOR OWNER which has "special permissions" to the folder. There's also a user profile called SYSTEM as well (althought it does NOT have "special permissions."
Any idea how I can sign on as "CREATOR OWNER" to delete this puppy???