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BSOD (0x0000007e) with XPSp2 when connecting GPS unit via USB

Posted on 2008-10-12
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Last Modified: 2013-11-18
My Father has a GPS unit he uses when moorland walking, and connects it to his PC via USB hub attached to PC (PC running XP SP2, Microsoft own firewall).
It's been working fine, but now when he connects, the screen signals the audible USB connection, then crashes to the BSOD - 0x0000007e, other codes are 0xc00000005;
(0xf8b9fce6, 0xf8abcc2c, 0xf8abc982.
Other info: TKFILTERS.SYS F8B9FCE6, F8B9F000
Date Stamp: 450F8265

I've had a go at finding the minidump but it wasn't a reat deal of help.
All other operations are fine, just the GPS unit....
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Question by:mpcsplymouth
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4 Comments
 
LVL 28

Assisted Solution

by:burrcm
burrcm earned 100 total points
ID: 22696954
A driver error, pointing at TKFILTERS.SYS except it must be TKFILTER.SYS as the former does not appear to exist anywhere. Do you have Virtual DJ Software installed, it seems to be part of this. If so, uninstall it and see what happens. After the uninstall, ensure that the TKFILTER.SYS file has been removed. It will likely be in System or System32, but search for it first so no mistake.

Chris B
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Author Comment

by:mpcsplymouth
ID: 22704031
No nothing like that, he's just got Office IE, his Anquet software that controls the PDA and a few basic other programs.  The PC is only used for general family use...
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LVL 28

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by:burrcm
burrcm earned 100 total points
ID: 22709735
You must have the driver as it is specified. It must be associated with something else. Locate the file and right click it. Look in properties for maker, version, any detail. Try and determine what uses it. Use msconfig (Start - Run - msconfig) to selectively disable items until you locate the culprit.

Chris B
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Accepted Solution

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mpcsplymouth earned 0 total points
ID: 22760218
Thanks, next time I'm at my parents place, I'll have another go!
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