can not browse websites while connecting to VPN

Posted on 2008-10-12
Medium Priority
Last Modified: 2009-01-28
Hi Everyone,

I have XP PRO and when i connect to VPN to my head office i can not access any web page, but as soon as i disconnect the VPN i can access Website, and seems to be happening only on this Laptops others are working fine.

can some one help how can i fix it.

Question by:ammartahir1978
LVL 78

Accepted Solution

Rob Williams earned 1000 total points
ID: 22697703
There is a security feature in most VPN clients that blocks local connections, including local Internet access, to protect the office/remote network. If this is a Windows VPN client you can disable this if you wish. To do so on the client/connecting PC, go to:
control panel | network connections | right click on the VPN/Virtual adapter and choose properties | Networking | TCP/IP -properties | Advanced | General | un-check  "Use default gateway on remote network"

LVL 63

Assisted Solution

SysExpert earned 200 total points
ID: 22698843
If this is using a VPN program from the office, you will need to talk to the net admin about split DNS or similar solutions.

I hope this helps !

Assisted Solution

BMPTS earned 200 total points
ID: 22699992
that's a feature not a bug!.. most companies do this to prevent dual tunneling, where you could say connect your work to some of your friends in the Russian business network.

Assisted Solution

Emredrum76 earned 200 total points
ID: 22700330
I find that if i open my IE session first, so that it grabs the Proxy from the Lan, then open the VPN, i can still use the cached credentils of the first IE window until its shut down, Then it reverts to the VPN over-ride.

Assisted Solution

RichardHall1977 earned 400 total points
ID: 22701401
If your company utilise a proxy on site try adding those details to your VPN connection through IE:

Tools  >  Internet Options  >  Connections

Select the VPN in question from the:  Dial-up and VPN Settings list and choose 'Settings'

Tick 'Use a Proxy Server'  >  Input the proxy server name/IP (IP maybe best to avoid any DNS issues) and port  >  Tick Bypass for local addresses.

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