Solved

Using cached mailboxes to update Exchange after crash

Posted on 2008-10-12
3
373 Views
Last Modified: 2012-05-05
We just had an Exchange server crash and unfortunately the last good backup was in late September.  However, most (jf not all) of the end users are on Outlook in cached mode.

Once the mailboxes are restored, will the cached mailboxes update Exchange, or will Exchange overwrite the cached mailboxes?  Obviously the latter scenario would not be good as users would lose all of their email and calendar for the past few weeks.

I'm assuming Exchange will get updated by the cached mailboxes but I wanted to make sure before everything hits the fan tomorrow morning.  Thanks!
0
Comment
Question by:flux303
  • 2
3 Comments
 
LVL 15

Accepted Solution

by:
tenaj-207 earned 125 total points
ID: 22700093
Exchange will not be updated from the cached mailboxes.  Before you restore any email you need to export the existing profile to a PST and then restore the mailboxes and then re-import the email.  Depending how many users you have and how many had cached email it may be easier to just remove their mailboxes and import their email completely from their PST.
0
 

Author Comment

by:flux303
ID: 22705147
Actually, I found that using cached mailboxes does indeed update the Exchange database.  I may have been unclear describing the original situation--this was a database failure, not a server failure, and we restored the database from backup.  Logging in on clients that were operating in cached mode merged the old cached data with the new mail received since recovery no problem.

Thanks for the response anyway.
0
 
LVL 15

Expert Comment

by:tenaj-207
ID: 22705272
I assumed that when you said, "We just had an Exchange server crash" I assumed you meant the whole server crashed.

Glad to hear that everything is back up and running.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Default Offline Address List not updating/downloading 2 26
EXCHANGE, ACTIVE DIRECTORY 1 35
Exchange Reports 4 26
exchange, outlook 20 31
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

822 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question