Ronnie_Bischof
asked on
Update of a Mailing List when Changes performed
Hi Experts
Following is my mailing list setup:
Each European Country has a mailing list, with its unique contacts.
Europe is set up in 10 different Zones which contain several country-mailing lists.
Now my problem is, when an e-mail address changes, which often happens, the mailing lists don't update. So when I change the e-mail address of a contact in Italy, I have to update the contact manually in the Italy mailing list and in addition to that I have to update i.e. deleting and re-adding the Italy mailing list in the respective zone.
Is there a way to do this automatically?
Looking forward to the reply. Thank you very much
Ronnie
Following is my mailing list setup:
Each European Country has a mailing list, with its unique contacts.
Europe is set up in 10 different Zones which contain several country-mailing lists.
Now my problem is, when an e-mail address changes, which often happens, the mailing lists don't update. So when I change the e-mail address of a contact in Italy, I have to update the contact manually in the Italy mailing list and in addition to that I have to update i.e. deleting and re-adding the Italy mailing list in the respective zone.
Is there a way to do this automatically?
Looking forward to the reply. Thank you very much
Ronnie
Hi, Ronnie.
The simplest way to solve this problem is to stop using distribution lists. Use categories instead. If each item contact had two categories set, one for the country and the other for the zone, then staff could mail to an entire country or zone by mailing to the respective category. Best of all, no one would have to keep mailing lists updated.
The simplest way to solve this problem is to stop using distribution lists. Use categories instead. If each item contact had two categories set, one for the country and the other for the zone, then staff could mail to an entire country or zone by mailing to the respective category. Best of all, no one would have to keep mailing lists updated.
ASKER
Thanks for the reply. I have no set the category for the eg. Austria broker to GRP_Austria and to GRP_Europe_Zone5 but as they are all in seperate folders: Sales Contacts --> Europe --> Austria, and in addition in a public contact folder, so what is the smartest way to send the e-mails to the Zone5, as there is eg. Austria, Germany etc. in there.
I like the idea of setting up categories very much, just need to find a smart way to use them then, and I have not found out that one yet.
Thanks for your reply
I like the idea of setting up categories very much, just need to find a smart way to use them then, and I have not found out that one yet.
Thanks for your reply
Before answering I need to make sure I understand. Are you saying that each country is in its own folder? For example, Germany and Austria, both countries in Zone 5 are each in separate public folders?
ASKER
Hey BlueDevilFan
The Setup with the folders is as follows:
Sales Contacts
Africa
Europe
Austria
Belgium
Bulgary
etc.
Asia
etc.
Until now I had in the folder Europe the Mailing Lists for the different Zones.
If it is not possible to do what we are trying to achieve with this setup I can change it, but it would be like the last resort as it would be a lot of work :-)
Thanks for your help
Cheers
Ronnie
The Setup with the folders is as follows:
Sales Contacts
Africa
Europe
Austria
Belgium
Bulgary
etc.
Asia
etc.
Until now I had in the folder Europe the Mailing Lists for the different Zones.
If it is not possible to do what we are trying to achieve with this setup I can change it, but it would be like the last resort as it would be a lot of work :-)
Thanks for your help
Cheers
Ronnie
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ASKER
Thanks for the good Ideas and support. The explanation was easy to understand and brought across in a nice way (doesn't always happen).
Will set this up tomorrow and instruct my coworkers about the new structure.
Thanks for your help
Will set this up tomorrow and instruct my coworkers about the new structure.
Thanks for your help
You're welcome. Glad I could help out.
ASKER