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Why can't I send email from outlook while using wireless connections?

Posted on 2008-10-13
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Last Modified: 2013-12-17
I can send and receive email using Outlook when I plug my computer into a LAN - but as soon as I unplug and go wireless I can only receive emails in Outlook? I have no other problems at all with the wireless connection. Do you have any suggestions for how you repair this problem? I saw that someone posted previously with the same issue but did not find a solution - just an explanation.

Thanks for the help.
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Question by:rachelb26
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Expert Comment

by:JoWickerman
ID: 22701771
Hi rachelb26,

What error message do you receive?
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Author Comment

by:rachelb26
ID: 22703257

Task 'DCP email - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted.  If this problem continues, contact your server administrator or Internet service provider (ISP).'

Thanks for the response.
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Expert Comment

by:ARKLightning
ID: 22703612
Is the wireless network maintained by yourself or a 3rd party,  Many 3rd party wireless neworks will use methods such as SMTP redirection to transparently alter the way your email is handled.
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Author Comment

by:rachelb26
ID: 22703929
The wireless network is my own homw network running through a standard Linksys router.
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Expert Comment

by:JoWickerman
ID: 22708880
This sounds like a firewall issue on your wireless router. Are you able to edit your router's settings?
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Author Comment

by:rachelb26
ID: 22710966
I think that I can edit my router settings - isn't that standard on Linksys routers? What do I need to do in the editing process?
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Expert Comment

by:JoWickerman
ID: 22729528
Hi,

Sorry for the VERY LATE reply!

In your router config, is there any mention of ports or anything like that?
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Author Comment

by:rachelb26
ID: 22729913
No problem. Yes - we have it set to ANY.
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JoWickerman earned 500 total points
ID: 22739092
Oh ok. So it allows all ports to pass through?

Can you ensure that ports 25 and 110 are open on the router? Maybe add them as exceptions if you can?
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