?
Solved

Can not copy a large file to the public folder

Posted on 2008-10-13
5
Medium Priority
?
1,136 Views
Last Modified: 2012-05-05
I'm trying to copy files (drag&drop) to the public folder. For smaller files (up to 4,908KB) it works fine. But for bigger ones (I tried 5,908KB) I get an error:
"Can't copy the items. Cannot complete the copy operation. The items may have been moved or deleted, or you may not have sufficient permission."
The folder is empty. There are no storage limits for the folder. Application log on Exchange server contains no events related to operation I'm trying to do. Application log at the computer where Outlook is running has nothing as well.

Environments:
Server - Windows 2003 Enterprise SP2, Exchange 2003 Enterprise SP2
Client - Windows 2003 Standard SP2, Outlook 2003
0
Comment
Question by:Ralfeus
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 12

Expert Comment

by:aa230002
ID: 22709465
What is the version of your Outlook 2003 client?
Install the following update if its not there ->
http://support.microsoft.com/kb/935411

-Amit
0
 

Author Comment

by:Ralfeus
ID: 22729667
I have installed this update, but it didn't help. Nothing has changed
0
 
LVL 12

Expert Comment

by:aa230002
ID: 22729929
1. Please check the message size limit allowed in your Organization at connector level, at SMTP virtual server level etc and at global configuration level.
2. Is this public folder a mail-enabled public folder? if yes, try sending this message with large attachment as emaiil to public folder rather than drag-drop.
3. Do you have an Outlook 2007 client? if yes, try to post this item using Outlook 2007 once.

Regards,
Amit Aggarwal.
0
 

Author Comment

by:Ralfeus
ID: 22730045
1. Global message size restriction is 20MB. Connectors and SMTP servers have no message size limits
2. The public folder is not mail-enabled and is not supposed to be
3. We don't have Outlook 2007
0
 

Accepted Solution

by:
Ralfeus earned 0 total points
ID: 22730204
I have found a solution. The public folder store has storage limits. These limits are not overridden by certain folder limits. So it's necessary to set limits for all folders only on the public folders store level.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses
Course of the Month13 days, 6 hours left to enroll

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question