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User cannot log on with their roaming profile

Posted on 2008-10-13
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Last Modified: 2008-10-22
Today is the first day back from our autumn break, when staff attempted to log in they were met "Windows cannot locate the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you logoff. You may receive this error message because of network problems or insufficient security rights. If this problem persists, contact your network administrator."  Access Denied.  It has affected all my users, I checked my firewall "as past issues resided there".  The main thing I noticed was from a computer on my staff network the Kerberos 5 service was sent to the server on my student network.  I presume that this is where the problem lies, but I am not sure where a change could have been made to force my staff users to attempt to authenticate on the student network.  I have searched on line and found issues related to permissions but again most writings had to do with a single user not a subnet.  Any advice would be greatly appreciated.
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Question by:ISSit
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4 Comments
 
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Expert Comment

by:exx1976
ID: 22715048
Have any changes been made to the location of the profiles?  Copied to a new file server?
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by:ISSit
ID: 22716247
We recently installed a Dell MD3000 storage unit and moved the users profiles over to this unit approx 2.5 weeks ago.  Every thing seemed okay after the move, had to delete the old profile so the users could get a new profile downloaded.  I thought about this being a problem, I took a user and changed his profile location back to the DC (where they were initially), but there was no change to the error message.  The DC has 2008, the MD3000 is attached to a member server with 2003 server, not sure if that is of consequence.
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LVL 18

Expert Comment

by:exx1976
ID: 22717545
Check the ownership of the profile.  The owner needs to be either the LOCAL administrator account of the server that's hosting it, or it needs to be the user who's profile it is.  Use xcacls or subinacl to script this and clean it all up.
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Accepted Solution

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ISSit earned 0 total points
ID: 22718583
The users are owners of the profile, for me to review them I have to take ownership.  As I said earlier I changed one user back to the original server, but the system will not even create the folder.
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