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How to activate alerm for incoming emails

Posted on 2008-10-13
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Last Modified: 2012-05-05
Hi folks,

We are using Remedy for ticket logging and cheking for new Call. These calls are again redirected to our Outlook 2003/2007 profiles (Exchange 2003 mailboxes). Now the Question is CAN WE ACTIVATE ALERM FOR THE INCOMING EMAILS? WHENEVER ANY EMAIL WILL COME TO OUR MAILBOX, OUTLOOK SHOULD GENERATE AN ALERM SOUND..

Can anyone help me on this????
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Question by:anupam1983
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Patrick Matthews earned 1400 total points
ID: 22702317
Hello anupam1983,

1) Turn off the caps lock, please.  It is considered "shouting" and thus is seen as rude.

2) In Outlook 2003...
Select Tools|Options from the menu
On Preferences, click Email Options
On Email Options, click Advanced Options
Check 'play sound' under 'when new items arrive

Regards,

Patrick
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Author Comment

by:anupam1983
ID: 22702456
Hi Patrick,

First of all, thanks a ton for your answer.
And second, I am really really sorry, I actually never knew that meaning or else I wouldn't have done that.
Thanks alot...
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LVL 93

Expert Comment

by:Patrick Matthews
ID: 22702762
anupam1983,

No worries, and glad to help :)

Regards,

Patrick
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