?
Solved

How to recover a deleted email

Posted on 2008-10-13
8
Medium Priority
?
301 Views
Last Modified: 2012-05-05
Hi
we are running exchange server 2003
our clients are xp machines and use outlook 2003

A client deleted an email back in august and now realizes they desperately need that email.

Their tape backups only go a week so pulling from there is not an option.

is there a way to still recover this email?

Thanks
0
Comment
Question by:WestonGroup
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 3

Accepted Solution

by:
cavinlim earned 668 total points
ID: 22703275
There is no way to retrieve the email.
Because normally there only 2 way to recover the email item.

1. via Backup
2. In Exchange there is a setting to keep a deleted item for how many days by default on 14 days; even you put to one month also not able to retrieve the email that you lost in august.

Thanks.
0
 
LVL 14

Assisted Solution

by:Hedley Phillips
Hedley Phillips earned 668 total points
ID: 22703288
IF you have deleted item retention setup and the period goes back far enough then the answer is YES.

Otherwise then I am afraid the answer is no.

I would highly recommend using this feature to avoid this type of situation. See: http://www.msexchange.org/tutorials/MF022.html for further info on how to set it up. Also, it might be an idea to do the same for mailbox retention.

I use this AS WELL as nightly brick level backups and every month we take a tape out of the backup rotation and store it permanently.

The cost of losing data far outweighs any cost of implementing a backup plan.

Sorry I cant be any further help.
0
 
LVL 18

Expert Comment

by:amaheshwari
ID: 22703295
By defualt Retention period for any mail is 7 days.So there is no other option other than using Backup for those dates to recover mail.
0
 
LVL 32

Assisted Solution

by:gupnit
gupnit earned 664 total points
ID: 22703298
Hi,
I had answered this earlier, follow the link to all possibilities available:::
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23537949.html
Hope this helps
Thanks
Nitin
0
 
LVL 32

Expert Comment

by:gupnit
ID: 25430881

Why Delete? I gave correct answer...
Cheers
Nitin
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question