Solved

exchange user running entourage 04 has sharing issue with other users with outlook.

Posted on 2008-10-13
2
278 Views
Last Modified: 2010-04-07
We have a user that was running entourage 2004 on a Mac. We started getting errors with his shared calendar when other users tried accessing them. The error states: "Could not read the calendar. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator"

What we tried first to fix it (and worked the first time, not the second.)

-Removed all shared permissions from the owner's calendar/mailbox.
-Backed up the mailbox using Exmerge
-In A.D., deleted the mailbox, removed all Exchange attributes from his account.
-In the Exchange system manager, Ran the cleanup agent.
-Purged the user's mailbox, waited around 30 minutes for replication.
-Re-create the mailbox in exchange
-Re added the share permissions to the mailbox, re add the shared calendar to users who were using them
-Used Exmerge to re-import the mail back into the user's new mailbox.
-created a brand new profile for the user on his laptop in outlook.


After doing this, one person was fixed, but another was not and is still getting the error messages. She also will get a problem with the shared calendar view where it will start flipping by month and will not stop until ending outlook through task manager.
0
Comment
Question by:mikerostacc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 1

Expert Comment

by:Southron
ID: 22804869
Are you running the latest service pack for Entourage 2004?  Service Pack 2 included a lot of improvements in relation to shared calendars and other Exchange integration features.

You can find the latest Office 2004 download that includes this service pack at the following URI.

<http://support.microsoft.com/kb/958312>

Please let me know if this information was helpful or not.
0
 

Accepted Solution

by:
mikerostacc earned 0 total points
ID: 22868492
Yes, everything was set to the most recent version. I ended up having to backup the mailbox, removing permissions from his account, and deleting his mailbox and account. Afterwards I recreated his account and re did the permissions in exchange to his calendars, and restored his mailbox with his new account. Since then I have not heard any problems yet.
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question