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How to force the switch to factory default?

Posted on 2008-10-13
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Last Modified: 2012-06-27
Since I am unable to make the necessary changes because of a misplaced Administrator password, is there a way that I may force the switch to its factory default configuration and then reconfigure it?  The admin who was responsible of the switch did not provide us the password.  I checked the manual and it mentioned the switch needs to be "Offline" before resetting to factory default.  In order to put the switch to "Offline," I need to already be logged in as an Administrator.  Is there another way to force the switch to its factory default without logging in as an Administrator?
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Question by:gsalcedo
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7 Comments
 
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Expert Comment

by:tdor
ID: 22704932
Hello gsalcedo,

Assuming this is a Cisco one - http://www.petri.co.il/forums/showthread.php?t=9328



Regards,

tdor
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Author Comment

by:gsalcedo
ID: 22705011
Hi tdor,

The switch is not a Cisco.... the manufacture is EMC.
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Expert Comment

by:tdor
ID: 22705271
gsalcedo,

Looks liek the question has been asked before
Unfortunately you'll have to call their support as a EMC rep is needed to perform the reset
http://www.experts-exchange.com/Hardware/Networking_Hardware/Q_23056928.html


http://fixunix.com/storage/202243-emc-ds-16b-resetting-defaults-password.html

tdor
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Expert Comment

by:Pugglewuggle
ID: 22708637
Lol, what kind of crap is that... what if EMC suddenly went under? You couldn't reset your switch!
Just my thoughts...
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Author Comment

by:gsalcedo
ID: 22711240
Hi,

Just to provide an update.  I am following tdor's recommendation for now.  If there is a way that I can reset the switch to its factory default with out the support of the EMC representative, I will be sure to post it here.  Will provide an update later today.

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Accepted Solution

by:
gsalcedo earned 0 total points
ID: 22715244
Hi,

Here is an update.  Since the only issue that I was facing was the Administrator password to login and make the necessary changes to either add/delete a particular zone or set the switch to "offline" to be able to reset it to the factory default, the EMC rep provided me an instruction on how to reset the password by consoling.  The cable that you use to console in must be a null modem cable. Below is the configuration to terminal into the switch...

   - Bits per second (baud rate): 115200
   - Data bits: 8
   - Parity: None
   - Stop bits: 1
   - Flow control: Hardware

When you receive a prompt, you do not have to indicate a user name ... just the password.  The password is "level-2".  After hitting the <Enter> key, type the command "PSWD_RESET" to reset the password.  This will change the CLI and EWS passwords.  There you have it.
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Expert Comment

by:tdor
ID: 22715521
Hi,

Done a search on Google after EMC, rep and PSWD_RESET and another after EMC, switch and PSWD_RESET
No results

Gsalcedo, thanks for the info. At least one will save this page on HDD


tdor
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