Solved

Silverlight 2 Update Installation Problem (KB955011)

Posted on 2008-10-13
3
1,403 Views
Last Modified: 2013-11-29
I have problem with Windows Update Center - one of updates (Critical Update for Microsoft Silverlight 2 - KB955011) permanently fails to install on my machine (Windows Server 2008 Enterprise SP1 x64). I already tried to stop "WU" service & delete %SystemRoot%\Software Distribution folder - the same result as earlier - Windows Installer asks:
"The feature you are trying to use is on a network resource that is not unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "silverlight.msi" in the box below."
I tried to download silverlight.msi but did not find anything that were accepted.
Please advice how solve this problem, or maybe hide this update to avoid constant appearing of "New updates available" message.
0
Comment
Question by:R-Star
  • 2
3 Comments
 
LVL 40

Expert Comment

by:Vadim Rapp
Comment Utility
disable automatic updates.  They usually bring more hard than good anyways.
0
 
LVL 40

Expert Comment

by:Vadim Rapp
Comment Utility
typo: more hard -> more harm
0
 

Accepted Solution

by:
R-Star earned 0 total points
Comment Utility
I found solution - it was simple. Special thanks to Allen Chen  MSFT who posted appropriate advice on silverligh.net forums. All that were required: 1. Download & use Windows Installer CleanUp Utility to uninstall existing Silverlight: http://support.microsoft.com/kb/290301. This utility perform clean of Windows Installer DB.
2. Install new version of Silverlight.
0

Featured Post

Want to promote your upcoming event?

Attending an event? Speaking at a conference? Or exhibiting at a tradeshow? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

Join & Write a Comment

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now