Solved

Silverlight 2 Update Installation Problem (KB955011)

Posted on 2008-10-13
3
1,412 Views
Last Modified: 2013-11-29
I have problem with Windows Update Center - one of updates (Critical Update for Microsoft Silverlight 2 - KB955011) permanently fails to install on my machine (Windows Server 2008 Enterprise SP1 x64). I already tried to stop "WU" service & delete %SystemRoot%\Software Distribution folder - the same result as earlier - Windows Installer asks:
"The feature you are trying to use is on a network resource that is not unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "silverlight.msi" in the box below."
I tried to download silverlight.msi but did not find anything that were accepted.
Please advice how solve this problem, or maybe hide this update to avoid constant appearing of "New updates available" message.
0
Comment
Question by:R-Star
  • 2
3 Comments
 
LVL 40

Expert Comment

by:Vadim Rapp
ID: 22757734
disable automatic updates.  They usually bring more hard than good anyways.
0
 
LVL 40

Expert Comment

by:Vadim Rapp
ID: 22757740
typo: more hard -> more harm
0
 

Accepted Solution

by:
R-Star earned 0 total points
ID: 22789328
I found solution - it was simple. Special thanks to Allen Chen  MSFT who posted appropriate advice on silverligh.net forums. All that were required: 1. Download & use Windows Installer CleanUp Utility to uninstall existing Silverlight: http://support.microsoft.com/kb/290301. This utility perform clean of Windows Installer DB.
2. Install new version of Silverlight.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now