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Unable to ping or telnet to system, its just boots up to "ok" prompt

Posted on 2008-10-13
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Last Modified: 2013-12-27
Experts,

  I have a SUN Ultra 5/10 system that i'm unable to ping or telnet to. I do a reset-all on the system and it just comes backup at the OK prompt. I don't have experience with SUN and i'm just trying to get it back up online. Any helps to get this system backup will be great.

thanks.
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Question by:frankbustos
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Expert Comment

by:omarfarid
ID: 22705380
what happen if you run from ok prompt the following command

boot

run

printenv

and look for the value of auto-boot

try to set it to true with

setenv auto-boot? true
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Author Comment

by:frankbustos
ID: 22706721
omarfarid,

  When i enter boot shis is what i get in return:
 boot device: net File and args:
timout waiting for ARP/RARP packet
timout waiting for ARP/RARP packet
timout waiting for ARP/RARP packet

auto-boo? is set to TRUE
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LVL 40

Expert Comment

by:omarfarid
ID: 22706807
It seams that your system is set to boot from network

run

boot disk

and see if it boots
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LVL 40

Expert Comment

by:omarfarid
ID: 22706820
when you run the printenv command from ok prompt what is the value for boot-device or boot-from
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Author Comment

by:frankbustos
ID: 22706905
Disk net is the boot-device and when I do boot disk i get the following:
can't open boot device
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LVL 40

Expert Comment

by:omarfarid
ID: 22707005
It seams that your disk is not working? have you encountered any problem like system crashed or power interrupt?

can you check if the system see the disk(s)?
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Author Comment

by:frankbustos
ID: 22707014
Yes, there was a power outage. How can i check if the system sees the disk?
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Expert Comment

by:omarfarid
ID: 22707081
run

show-devs
devalias
probe-ide

OR

probe-scsi
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Author Comment

by:frankbustos
ID: 22707183
probe-ide results....

Device 0 ( Primary Master)
       not present
Device 1 (primary slave)
      not present
Device 2 (Secondary Master)
     Removable ATAPI Model- CRD-8332B
Device 3 ( secondary slave)
     not present..
0
 
LVL 11

Expert Comment

by:jgiordano
ID: 22707922
It is not reading any ide disks; did this box ever boot? If your not sure, Can you open up the box? If it has your disk might have died. If it is an original ultra 5/10. It is pretty old.

Do you have a solaris cd?

you could do a ok> boot cdrom

it will boot into a mini solaris and you can run some diagnostics on the disk.
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Accepted Solution

by:
omarfarid earned 500 total points
ID: 22708928
It seams that the power interruption caused some problem. You may need to do physical inspection oof the system by a qualified person.
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Author Closing Comment

by:frankbustos
ID: 31505633
I had the system inspected by a SUN Admin and found bad HDD, it was replaced and new OS installed and data restored from backups.
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Expert Comment

by:jgiordano
ID: 22739311
So what happened? I am curious.
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