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Outlook 2003 signature problem.

Posted on 2008-10-13
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Last Modified: 2008-10-24
Hi everyone,
I want to use a jpeg image (our LOGO) file on my outlook signature however I'm having problems because the version of MS outlook and MS Word is different. I had installed Office 2003 Pro on my  computer and later I installed standard Office 2007 and I have been having no problems until recently when I need to use a jpeg file on my signature. I can not use MS Office 2007 as my email editor program as it is not available (grayed out). I tried to use rich text format and HTML to edit my emails but it did not work (can not see the jpeg file) I also tried to use bitmap same thing. Is there any way around it? Thanks.
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Question by:dahter
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by:ccns
ID: 22706858
either rich tet or html would be the best...
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by:tenaj-207
ID: 22706939
In Outlook open up your signature for editing (Tools, Options, Mail Format, Signatures, Edit).  Then click on the advance edit button.  Once this opens delete your jpeg and re-import it into the docment.  Then click on the save icon and close the program.  Now your signature should work.
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Author Comment

by:dahter
ID: 22706959
The problem is I can not re-import it, I tried to re-create it but it won't let me paste any image files, it won't show it.
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Author Comment

by:dahter
ID: 22706983
Also I need to remind you that when you go to the advanced edit word won't open because of the version difference I think.
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by:tenaj-207
ID: 22707008
When you click on the advance edit button does it open in word or notepad?
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robsantos earned 500 total points
ID: 22707056
XP or Vista?

You may want to find your signatures folder and edit the HTML signature straight from there

In Vista, your signatures folder is in:
C:\Users\YOUR_USERNAME\AppData\Roaming\Microsoft\Signatures

In Vista, your signatures folder is in:
C:\Documents and Settings\YOUR_USERNAME\Application Data\Microsoft\Signatures

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by:tenaj-207
ID: 22707057
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Author Comment

by:dahter
ID: 22707372
It is XP not on Vista. I will try the HTML  edit. And as for advanced edit no it won't open word as it is my problem.
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by:tenaj-207
ID: 22755483
Dahter,

Any progress?  Did you get a chance to look at the link I posted?
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Expert Comment

by:kialn
ID: 24725456
The problem is also easily solved this way:
create the signature in Word, cut and paste from Word into a new email message.  Then copy what you just pasted from the email message...go to add a new signature (tool, options, mail format, etc), and paste into the new signature box.  Works great!!
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