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aclv

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Vista Business and This Printer dont see eye to eye

ok, so i had to get some new pcs for a client (vista business) they have HP 2840's located in their offices and use theses as their main printers.

I added the 2840 to the new vista pc printing over the net via IP, not connected to the pc itself.

As soon as i did this the spooler subsystem crashed.  I removed it from the system and cleaned up the registry:  Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->
> Control -> Print -> Environments -> Windows NT x86 -> Version -3 -> Removed
> All HP Printers From Here.

As soon as i did that the printer subsysem started again. if i add the HP again, even with the latest drivers from hp it keeps crashing the subsystem.

Any clues as to how to get around this ?
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davebuhl

As I was sitting here bored I Googled your problem.  There are tons of threads talking about problems with the 2840 and Vista, with no solutinos in any of them.  At one point (in March) HP was recommending downgrading to XP to work with those printers.

Sorry, hopefully someone else can find something.
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michko
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