Using Find versus Advanced Find in Outlook 2003 / Public Folders / Exchange 2003
Posted on 2008-10-13
I have a user that has a subfolder in Exchange 2003. Prior to this past weekend's work (which I will detail in a minute), she was able to use the Find function in the toolbar (not the Advanced Find) with no problem. This past weekend, the server's OS was upgraded from Windows 2000 Advanced Server to Windows 2003 R2 Enterrpise / Service Pack 2 (and all current Windows Updates).
Here's the scenario today:
Go to that subfolder.
Click on the Find in the toolbar.
Put in some text that is definitely in the message's subject line or text body.
The results are No Items Found.
If you use the Advanced Find, all expected results are returned in the window.
I have compared the security and other settings to another folder that is NOT having a problem being searched. There were no differences. However, I did note that the folder WITH the problem had over 8600 items. The folder that DIDN'T have the problem only had about 1000 items. Could that be a contributing factor?
One additional note, every time I do a Find on the folder with the issue, the 'Outlook is attempting to connect to your Exchange server' pops up. I am sure that is because of the size / number of items. However, I wanted to note it here as a possible interesting aspect.