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zenworksb

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shutting down xp sprtcmd.exe hangs

everytime i shut my computer off this sprtcmd.exe I have to end task it. what is it and how woudl I resole this
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TheSmick

Hi,
The process you are referring to is the Dell support agent. Have you tried re-installing or updating the software through Dell? If not try the following link to Dell support
http://support.dell.com/support/index.aspx
Alternatively you could simply remove the software from your system.
 
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Rob Williams
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This file will be on your hard drive in location "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P

If it is located elswhere, i.e.

Some malware camouflage themselves as sprtcmd.exe, particularly if they are located in c:\windows or c:\windows\system32 folder.

It is a Dell file utility.

Follow this

http://answers.yahoo.com/question/index?qid=20080715072018AAsrXo4

Glenn

Thanks zenworksb.
Cheers !
--Rob
For me, the link suggested by TheSmick is correct.
Thanks TheSmick!