?
Solved

shutting down xp sprtcmd.exe hangs

Posted on 2008-10-13
5
Medium Priority
?
1,375 Views
Last Modified: 2009-02-13
everytime i shut my computer off this sprtcmd.exe I have to end task it. what is it and how woudl I resole this
0
Comment
Question by:zenworksb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 

Expert Comment

by:TheSmick
ID: 22708260
Hi,
The process you are referring to is the Dell support agent. Have you tried re-installing or updating the software through Dell? If not try the following link to Dell support
http://support.dell.com/support/index.aspx
Alternatively you could simply remove the software from your system.
 
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 2000 total points
ID: 22708267
sprtcmd.exe is installed a s part of Belgacom services, through ISP's. If you do not need this service you could disable or delete the file/s. However that may not be a possibility. If not, sometimes the "User Profile Hive Cleanup Service" will help to close hanging applications. You could give that a try.
http://www.microsoft.com/DownLoads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en
0
 
LVL 15

Expert Comment

by:hewittg
ID: 22708270
This file will be on your hard drive in location "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P

If it is located elswhere, i.e.

Some malware camouflage themselves as sprtcmd.exe, particularly if they are located in c:\windows or c:\windows\system32 folder.

It is a Dell file utility.

Follow this

http://answers.yahoo.com/question/index?qid=20080715072018AAsrXo4

Glenn

0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 22752669
Thanks zenworksb.
Cheers !
--Rob
0
 

Expert Comment

by:gahute
ID: 22818354
For me, the link suggested by TheSmick is correct.
Thanks TheSmick!
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this video, Percona Solution Engineer Rick Golba discuss how (and why) you implement high availability in a database environment. To discuss how Percona Consulting can help with your design and architecture needs for your database and infrastr…
Suggested Courses
Course of the Month9 days, 19 hours left to enroll

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question