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MLMesi

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Windows restore

My computer is freezing and I have been told to insert the Windows CD on startup to perform a Windows restore.  Will this erase my documents and saved files?
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tnesupport

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If your running windows XP you can go to Start>All Programs>Accessories>System Tools>System Restore.  This method should not erase any files and allow you to rstore to a different date and time.  Even though it may not fix your computer because your computer freezing could be caused by a number of things including hardware issues.
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MLMesi

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How can I back up before doing the repair when my usb drive is not recognized and I have the Windows XP installation cd in the drive?  Will my files really not be erased?????
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Thank you both so much!