I have a computer here that is not displaying any files in My Pictures (it was until the client took the PC home and turned it on), and random word document and files are missing. I have ran Maxtor PowerMax to test the drive out (it is a Maxtor drive) and well as Seagate SeaTools. Both apps pass the drive as healthy. I have ran Recover My Files over the hard drive and even this cannot find the pictures (about 3 GB) or documents. Preceeding this fault, I had installed a new DVD burner, updated the Nero software, installed Windows Updates (after SP3) removed some malware (nothing serious, just pop ups) and disabled startup items. Any help would be appreciated as the photos are irreplacable!!