Solved

Cannot open Enterprise Vault Offline Vault message with Outlook?

Posted on 2008-10-14
1
8,980 Views
Last Modified: 2012-05-05
Running Microsoft Outlook 2007 with Enterprise Vault 7.  Offline vault option enabled.  Recently when I try to open Enterprise Vault archived message, received the following outlook error message:
The custom form cannot be opened.  Outlook will use an Outlook form instead.  A required action was not successful due to an unspecified error.  Any idea what might have caused the above error message and Outlook cannot display the archived message from the offline vault?

0
Comment
Question by:skwok928
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
skwok928 earned 0 total points
ID: 22711338
Problem Resolved.  For some unknown reason, the Enterprise Vault Forms are missing within outlook.  After adding the forms back, I am able to retrieve the offline vault archived message.
0

Featured Post

Create Professional Looking Email Signatures

Create "Professional HTML Email Signatures" with ease.
7 Day Money Back Guarantee if not 100% Satisfied.
Affordable - Try it out for 7 Days Totally Risk Free.
Installers provided for over 45 Email clients.
Both Windows & MAC Supported.
Highly Recommended!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question