Solved

Cannot open Enterprise Vault Offline Vault message with Outlook?

Posted on 2008-10-14
1
8,920 Views
Last Modified: 2012-05-05
Running Microsoft Outlook 2007 with Enterprise Vault 7.  Offline vault option enabled.  Recently when I try to open Enterprise Vault archived message, received the following outlook error message:
The custom form cannot be opened.  Outlook will use an Outlook form instead.  A required action was not successful due to an unspecified error.  Any idea what might have caused the above error message and Outlook cannot display the archived message from the offline vault?

0
Comment
Question by:skwok928
1 Comment
 

Accepted Solution

by:
skwok928 earned 0 total points
ID: 22711338
Problem Resolved.  For some unknown reason, the Enterprise Vault Forms are missing within outlook.  After adding the forms back, I am able to retrieve the offline vault archived message.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question