• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1015
  • Last Modified:

0x800ccc0f outlook 2003 error message

Beginning mid morning about 10 days ago, a user reported that Outlook 2003 started erroring out with the 0x800ccc0f Connection to the server is interrupted message. He was sucesfully using Outlook for aprox 1 hour before the error started to occur. He reports that no changes were made to the computer. The computer is located in an office with 2 others, neither of which is having any problem connecting to the email server, which is located on the Internet.

# Eliminated possible related to the users profile - I logged on with a different user with full admin rights, user had have had Outlook configured before and problem reocurred.
# Eliminated possible related to the users email account - While logged onto that computer with a different user, configured Outlook with a new test user email account and problem reoccured.
# Problem is isolated to this one computer, all other computers in the building have no problem.
# I did a repair install of Oulook and no change.
# I uninstalled Office 2003, restarted, reinstalled Office 2003, installed SP3 and installed all updates, no change.
# Disabled all AV/AS software (NOD32) and no change.
John Tolmachoff
John Tolmachoff
  • 2
1 Solution
I take it you've looked at the kb article for that error code

I would actually uninstall the AV/AS products and see what happens
John TolmachoffNetwork AdministratorAuthor Commented:
That is about the only thing I have not done yet. I will do that late tonight.
John TolmachoffNetwork AdministratorAuthor Commented:
OK, uninstalling the AV (NOD32) was the only thing that worked. Now I will have to work with their support to find out why it interferred on this one workstation.,
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now