3com adsl wireless router - Wireless not working

Posted on 2008-10-14
Medium Priority
Last Modified: 2012-05-05
I have a OfficeConnect ADSL Wireless 108 Mbps 11g Firewall Router. If I access the internet through a network cable everything runs fine.
The problem rises when using the wireless connection. I tried both from a laptop with integrated wireless card, and with a desktop using a wireless usb card. Both find a wireless connection, but both seem to not be able to acquire the ip address from the router (it stands there for a couple of minutes saying "acquiring ip address", and then it says there is no wireless connection).

I accessed the router admin page and dhcp is enabled and wireless connection is on

Any suggestions?
Question by:uilli
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LVL 26

Accepted Solution

Soulja earned 1500 total points
ID: 22712252
Does the router have the most update firmware version?

Double check your web/wpa passwords if you using security.

Change the router to a different channel.

Try manually putting in an ip address on the wireless clients.


Author Comment

ID: 22714835
I tried downloading the latest firmware but to no avail

I had no security set and tried a couple diff channels

if I put an ip address manually, there was no wireless connection available, but I could ping the router
LVL 26

Expert Comment

ID: 22714887
 I tried downloading the latest firmware but to no avail

What happened?if I put an ip address manually, there was no wireless connection available, but I could ping the router            

How were you able to ping the route if you had no wireless connection? Did you put in all the necessary ip info i.e. dns ip, default gateway, ect ?

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