mfleszar
asked on
How do I stop email from "xxxadmin@xxxxxx.com" from being directed to user's junk mail?
We have a 2003 Exchange\Outlook 2003 environment downstream from a corporate Domino environment. Domino and Exchange users both have the same "1234@XXXXX.com format. We have an SMTP address "xxxxadmin@xxxxxx.com" that we use to send out notices from an inhouse app through a corporately hosted private SMTP server. This address occasionally gets directed to the end user's junk email folder. After it happens, even if I change that user's client to "add to safe senders list" it still is misdirected. Any way to hardcode this at the exchange level to get past this issue?
ASKER
Trying this now. Note that all of our email comes in through a domino connector and not through the default SMTP connector. The SMTP, recipient and sender filter is currently turned on though, so here's hoping.
ASKER
no go. it has something to do with the fact that our domain name is in the sending address, but it originates outside our email server, goes through our notes server to our exchange server and lands in our junk mail. New discovery is that it is NOT universal. Not all recipients get this effect, but I can discern who is going to be one of the chosen or not.
ASKER CERTIFIED SOLUTION
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ESM > Global Settings > Message Delivery > right click > Properties > Connection Filtering.
Then specify Global accepts and Rejects