Solved

How do I stop email from "xxxadmin@xxxxxx.com" from being directed to user's junk mail?

Posted on 2008-10-14
4
488 Views
Last Modified: 2013-12-09
We have a 2003 Exchange\Outlook 2003 environment downstream from a corporate Domino environment. Domino and Exchange users both have the same "1234@XXXXX.com format.  We have an SMTP address "xxxxadmin@xxxxxx.com" that we use to send out notices from an inhouse app through a corporately hosted private SMTP server.  This address occasionally gets directed to the end user's junk email folder.  After it happens, even if I change that user's client to "add to safe senders list" it still is misdirected.  Any way to hardcode this at the exchange level to get past this issue?
0
Comment
Question by:mfleszar
  • 3
4 Comments
 
LVL 4

Expert Comment

by:yoshi66
ID: 22715510
Have you tried this?

ESM >  Global Settings > Message Delivery > right click > Properties >  Connection Filtering.

Then specify Global accepts and Rejects
0
 

Author Comment

by:mfleszar
ID: 22730367
Trying this now.  Note that all of our email comes in through a domino connector and not through the default SMTP connector.  The SMTP, recipient and sender filter is currently turned on though, so here's hoping.
0
 

Author Comment

by:mfleszar
ID: 22769797
no go.  it has something to do with the fact that our domain name is in the sending address, but it originates outside our email server, goes through our notes server to our exchange server and lands in our junk mail.  New discovery is that it is NOT universal.  Not all recipients get this effect, but I can discern who is going to be one of the chosen or not.
0
 

Accepted Solution

by:
mfleszar earned 0 total points
ID: 22960476
Solved this by simply adding the second domain as a safe sender from a script that loads a text based list to their safe senders.  Mission accomplished.  It was simpler than I thought.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Encryption for Business Encryption (https://en.wikipedia.org/wiki/Encryption) ensures the safety of our data when sending emails. In most cases, to read an encrypted email you must enter a secret key that will enable you to decrypt the email. T…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
This video discusses moving either the default database or any database to a new volume.

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question