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Outlook 2003 draft folder appears empty

Posted on 2008-10-14
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Last Modified: 2012-05-05
The draft folder appears empty in Outlook 2003 client on a terminal server but it isn't.  Draft emails are actually there when viewed via Outlook Web Access.
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Question by:bgray123
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secondLEFTear earned 500 total points
ID: 22711231
It may be cause by the view in outlook.  It's possible for the view in outlook to be different then the view in owa.

Check the view by clicking View, then look in the arrange by submenu.  From this submenu look for the menu "Current View".  Choose "Messages"  If this is set to something like "Unread Messages" or "Last Seven days" it won't show you everything.
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by:secondLEFTear
ID: 22798469
Did my previous comment help?
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by:bgray123
ID: 22798566
Yes, this was helpful.  Unfortunately, the person having the problem has been away since posing the question.  Please be patient a few more days and I will let you know if this was the full solultion.
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Author Closing Comment

by:bgray123
ID: 31505862
Thanks.  Sorry for delay. The user has been on vacation so only confirmed it today.
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