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Problem with Outlook Cached Mode not creating calendar entries correctly

Posted on 2008-10-14
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Last Modified: 2012-05-05
I have a new server setup with new workstations running Outlook 2007.  On several of my users, when a Calendar item is created in Outlook, it cannot be view in Outlook Web Access.  Anything created in Outlook Web Access works fine.  All users are setup with Exchange Cached Mode turned on.  

Let's say I take UserA and log her onto another PC, create an Exchange account also in Cached mode, and then open Outlook.  The Calendar items that were created on UserA's other PC using Cached mode *disappear* from the Calendar altogether.  Of course, any item created using OWA remains.

Turn Cached Mode off - items remain.
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Question by:tizzidale
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Expert Comment

by:RobinHuman
ID: 22712455
Sounds like the calendar items are not being stored on the server;
Just to check - they are doing a send / receive after creating the item? simple, I know, but it's best to eliminate the obvious first..
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by:tizzidale
ID: 22715925
I performed a send/receive in outlook just to check, and the items can be read in Outlook, but display a "Page cannot be found" error in OWA.  Items created in OWA, however, can be viewed in both OWA, and the client.
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by:tizzidale
ID: 22867495
Okay, i've determined that this issue is being caused by Symantec Mail Security. Turn the service off - everything works. turn it on - back to the HTTP errors in Outlook Web Access. I'm currently working with Symantec on this issue.  If they resolve it, I'll put the details in this entry.
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Accepted Solution

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tizzidale earned 0 total points
ID: 23529653
Problem solved by taking Office communications server  2007 OFF my SBS 2003 and putting it on its own box.
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