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Outlook delegate not succeeding

Posted on 2008-10-14
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Last Modified: 2012-05-05
I have a problem. I need to add a series of users as delegates to a dummy email box so that they can send and have it appear as it is coming on behalf of them. I add them to the delegates, give them publishing editor permission, and yet I get this error. One user it did succeed with and I attmepted ot mimic the permissions he had on the new delegate to no avail. Please Help!!

The error was:

Your message did not reach some or all of the intended recipients.

      Subject:      test
      Sent:      10/14/2008 8:35 AM

The following recipient(s) could not be reached:

      The Dummy Email Box(xxxcompany) on 10/14/2008 8:35 AM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=com/DC=ge/DC=ad:CINMLVEM11
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Question by:scorpion53061
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Expert Comment

by:RobinHuman
ID: 22712419
It certainly seems like a permissions issue; check that they all have access permissions to the dummy mailbox, and then set the send as permissions.
Is the dummy mailbox set up as a user, or a public folder?
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Author Comment

by:scorpion53061
ID: 22719981
The dummy mail box is set up as a user just like one of us.
Tell em more about setting access permissions to that mailbox. They just log into the dummy mailbox with the username and password of the dummy account. Do they have to do something on their outlook side?
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Expert Comment

by:RobinHuman
ID: 22720075
In the AD exchange general settings for the dummy user, add the users that you want to allow to send in the Delivery options to send on behalf of
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Author Comment

by:scorpion53061
ID: 22720167
This is suppose to update after we enter them in teh delegate field according to the KB article I saw. I will have it in a bit.
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Author Comment

by:scorpion53061
ID: 22720204
http://searchexchange.techtarget.com/news/article/0,289142,sid43_gci1119803,00.html

Not a KB but they do have instructions how to do it from AD and from Outlook. But I am not suppose to have to do both. (I don't have access to AD).
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Accepted Solution

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scorpion53061 earned 0 total points
ID: 23966875
Turns out I had to wait for the changes to propogate through Exchange. Our network is a huge company.
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