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Oracle XE / ASP 115 Trappable Error Help

Posted on 2008-10-14
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Last Modified: 2013-12-18
I am looking for help/advice.

We installed Oracle Express Edition (XE)  to a Windows 2003 SP2 server and it works fine through the APEX interface and SQLPlus.

We have set up a web site and use ASP (not .NET) pages, utilizing the ADO object, to connect to the server with almost no problems.

We can use the same page repeatedly to connect, read and update the database, but randomly, we receive this error:  

ASP 115 A trappable error (C0000005) occurred in an external object. The script cannot continue running.

We are now working with Microsoft to help us resolve this issue, however, they referred us to this KB article, which sounds like what's happening to us, except there are no *.RGS files found. The .DLL's found in the Oracle_Home\BIN folder are 10.2.0.1.

253449 Oracle Query or Stored Procedure from ASP and ADO Causes IIS to Stop Responding
http://support.microsoft.com/default.aspx?scid=kb;EN-US;253449

We have searched the web, including this forum, and tried everything we found.  Obviously we're missing something.  We're leaning toward believing there is a problem with this version of Oracle XE and Windows.

I'd like to know if there is anyone who is using Windows Server 2003, SP2 and XE (10.2.0.1) and connecting to XE through ASP using an ADO object?  We are using the OraOLEdb10 driver with a TNSless connection string.

If so, I'd like to get some information on your setup to see where we may be different.

Any/All help is greatly appreciated.

Thank you,
Sandy G
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Question by:sgrzesik
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Expert Comment

by:schwertner
ID: 22741998
Nobody answers you.
possibly you have to address your question to the ASP thread.

So I will try to say some words.
See this
http://classicasp.aspfaq.com/general/how-do-i-solve-event-id-5-errors.html

It is an old error or an generic error.
I think you have to move to the latest version and to apply the latest patches.
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Author Comment

by:sgrzesik
ID: 22742257
Thanks for the link.  I will look at it further to see if there's something I missed.

I actually have more info.  We eliminated the IIS Process by running the script through VBS and were able to generate the following errors in the application log.  

Faulting application cscript.exe, version 5.6.0.8832, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0002a756.
Faulting application cscript.exe, version 5.6.0.8832, faulting module OraOLEDBrst10.dll, version 10.2.0.1, fault address 0x0000e337.
Faulting application cscript.exe, version 5.6.0.8832, faulting module msvcrt.dll, version 7.0.3790.3959, fault address 0x00038efa.

I'm working with MS on this issue and will update this thread as soon as I get more info from them.

If the OraOLEDBrst10.dll is the culprint, I'm not sure how to get a newer version since this is what came with Oracle Express 10g.  Should I try to get the driver to Oracle 11?

FYI - MDAC is up to date since we have the latest service pack on the server.
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Author Comment

by:sgrzesik
ID: 22760018
AFter producing a Heap dump for Microsoft, they replied that the heap was corrupted by DLLs from Oracle.  OraOLEDBrst10.dll was trying to access memory that had previously been freed.  

I will search for OraOLEDB dll patches.  If none found, perhaps download the 11G drivers.  

What is the next action for this question in Experts-Exchange?  
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Accepted Solution

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sgrzesik earned 0 total points
ID: 22768251
Update:  

I loaded the OraOle files from the Oracle ODAC for 11g and the problem has disappeared.  So far, this appears to have resolved our problem.

Hopefully this post will provide some help for another user.
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