jfunston
asked on
SBS Connection Error 800
I have a Linksys WAP54G access point in wireless bridge mode connected to my WRT54GS router. I have the Acess point connected to a non-managed switch. My wireless laptop can connect using my SBS connection, anywhere. My desktop cannot connect to the same SBS connection (get error 800) from the switch connected to the access point. It can browse the internet and connect to a Sonic wall VPN using the conenction software.
When I connect the laptop to a wired connection on the switch and disable the wireless connection it connects from the switch connected to the access point. It also has the Sonicwall VPN client installed and can also connect.
The sonicwall client is for a different network not for the one with the SBS connection software.
When I connect the laptop to a wired connection on the switch and disable the wireless connection it connects from the switch connected to the access point. It also has the Sonicwall VPN client installed and can also connect.
The sonicwall client is for a different network not for the one with the SBS connection software.
ASKER
The desktop is connected to a switch connected to a bridged Wireless Access point (not able to run cables to the office), that is connected wirelessly to a wireless router, connected to a cable modem.
The SBS server is in a different location.
I can connect to use SBS connection from my laptop when connected to the switch like the desktop is and it will connect, so the correct ports are forwarding to the Access Point. The problem appears to be a with the desktop. There are no errors in the logs.
I can ping the address of the SBS server, but the connection software will just no connect. I only have the problem with this desktop, no other computers that try to access using the SBS connection have no problems.
The SBS server is in a different location.
I can connect to use SBS connection from my laptop when connected to the switch like the desktop is and it will connect, so the correct ports are forwarding to the Access Point. The problem appears to be a with the desktop. There are no errors in the logs.
I can ping the address of the SBS server, but the connection software will just no connect. I only have the problem with this desktop, no other computers that try to access using the SBS connection have no problems.
Check the subnets.
The office and home locations can not use the same subnet.
I hope this helps !
The office and home locations can not use the same subnet.
I hope this helps !
ASKER
They are not on the same subnet. I can connect from other computers on the same network with no problem. Only have the problem with the desktop
ASKER CERTIFIED SOLUTION
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Try disabling your desktop firewall. I have seen issues like this with Trend Micro recently. They say "Trend Micro is not compatible with VPN". With Symantec Internet Security you can change the configuration to allow it, IF that turns out to be the problem.
First try to disable it to determine if the firewall is the cause. If so you can track it down further.
If your other PC can connect Plugged in to the same switch (both using DHCP) that the firewall is the most likely cause.
Good luck.
First try to disable it to determine if the firewall is the cause. If so you can track it down further.
If your other PC can connect Plugged in to the same switch (both using DHCP) that the firewall is the most likely cause.
Good luck.
ASKER
I have tried all of the above and none still work? Any other suggestions?
uninstall the sonicwall software and see if you can connect to the SBS
backup the config first.
I hope this helps !
backup the config first.
I hope this helps !
I understand that you are having difficulty VPNing with your Desktop PC, correct?
How is the Desktop PC connected to the internet?
The SBS server you are VPNing to is currently outside your Local network, correct?
I would suggest first (since you mention sonicwall) to alter your VPN connection properties on the SBS connection. Right Click, Properties, Networks, Change the Automatic to PPTP (not L2TP). And try again. If that doesn't work please answer the above.