Solved

Backup Exec Remote Agent Exchange 2007 failed to backup

Posted on 2008-10-14
5
837 Views
Last Modified: 2013-12-01
Backup is failing after we had a tech out to apply SP1 and try to correct an issue in the event log.

Backup- \\server12.brush.brushresearch.com\Microsoft Information Store\First Storage Group
V-79-57344-33928 - Access Denied. Cannot backup directory &Mailbox Database and its subdirectories.
V-79-57344-33928 - Access Denied. Cannot backup directory &Public Database and its subdirectories.
0
Comment
Question by:Spydergt
  • 3
  • 2
5 Comments
 
LVL 12

Expert Comment

by:RobinHuman
ID: 22712961
It's a permissions issue - check what permissions the backup exec is using, and allow full access on the exchange information store to that user - normally domain admin; in the job, test the credentials, and change as appropriate;
You may have to reinstall BE and recreate the job if all else fails, although I wouldn't have thought so - setting the correct credentials should resolve this.

0
 
LVL 3

Author Comment

by:Spydergt
ID: 22713445
This is running through a remote agent.  I tried setting the back up remote service to administrator on the remote server for testing but no good when it trys to actually back up.  When i run a test back up its successfull no errors.  When i test credentials on job set up its successful and says it will use servers credentials.
0
 
LVL 12

Expert Comment

by:RobinHuman
ID: 22713782
Try re-installing the remote agent
0
 
LVL 3

Accepted Solution

by:
Spydergt earned 0 total points
ID: 22713876
Actually I beleive it is because the administrator account became hidden in the global address book.  I unhid it and ran a small test back up and it worked.  So we will see tonight if it works or not.
0
 
LVL 3

Author Comment

by:Spydergt
ID: 22720409
Yep Worked as planned.  So if you see those errors you want to make sure whatever account your using to back up is shown in the global address bood
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SBS 2011 Rollup 18 110
restore messages from an incremental backup 3 74
How to format tape Cartridge to LTFS 6 79
google drive and backup policy 2 76
This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question