Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Backup Exec Remote Agent Exchange 2007 failed to backup

Posted on 2008-10-14
5
Medium Priority
?
846 Views
Last Modified: 2013-12-01
Backup is failing after we had a tech out to apply SP1 and try to correct an issue in the event log.

Backup- \\server12.brush.brushresearch.com\Microsoft Information Store\First Storage Group
V-79-57344-33928 - Access Denied. Cannot backup directory &Mailbox Database and its subdirectories.
V-79-57344-33928 - Access Denied. Cannot backup directory &Public Database and its subdirectories.
0
Comment
Question by:Spydergt
  • 3
  • 2
5 Comments
 
LVL 12

Expert Comment

by:RobinHuman
ID: 22712961
It's a permissions issue - check what permissions the backup exec is using, and allow full access on the exchange information store to that user - normally domain admin; in the job, test the credentials, and change as appropriate;
You may have to reinstall BE and recreate the job if all else fails, although I wouldn't have thought so - setting the correct credentials should resolve this.

0
 
LVL 3

Author Comment

by:Spydergt
ID: 22713445
This is running through a remote agent.  I tried setting the back up remote service to administrator on the remote server for testing but no good when it trys to actually back up.  When i run a test back up its successfull no errors.  When i test credentials on job set up its successful and says it will use servers credentials.
0
 
LVL 12

Expert Comment

by:RobinHuman
ID: 22713782
Try re-installing the remote agent
0
 
LVL 3

Accepted Solution

by:
Spydergt earned 0 total points
ID: 22713876
Actually I beleive it is because the administrator account became hidden in the global address book.  I unhid it and ran a small test back up and it worked.  So we will see tonight if it works or not.
0
 
LVL 3

Author Comment

by:Spydergt
ID: 22720409
Yep Worked as planned.  So if you see those errors you want to make sure whatever account your using to back up is shown in the global address bood
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

VM backup deduplication is a method of reducing the amount of storage space needed to save VM backups. In most organizations, VMs contain many duplicate copies of data, such as VMs deployed from the same template, VMs with the same OS, or VMs that h…
Are you looking to recover an email message or a contact you just deleted mistakenly? Or you are searching for a contact that you erased from your MS Outlook ‘Contacts’ folder and now realized that it was important.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
Suggested Courses

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question