Improve company productivity with a Business Account.Sign Up

x
?
Solved

Error message when trying to connect to exchange server

Posted on 2008-10-14
1
Medium Priority
?
550 Views
Last Modified: 2012-05-05
Hello Experts,

We are switching over a client from a 3rd party exchange system to their own mail server.
Everything went fine for everyone except 1 computer.  This computer happened to be on a different 3rd party system that used and exchange server instead of connecting with POP.
I can remove the old hosted exchange server but when I try to attach to the new one, i get the following error:
                 "The action could not be completed. The operation failed."
Which takes me to another box to try to connect which then gives me this error:
               "The name could not be resolved. The operation failed."
 
Our exchange expert that set everything up is not available and this client is very dependent on their emails, especially this one user.  I am not an exchange expert but I was able to connect the rest of the machines to the exchange server in his absence, but I cannot figure this one out.

Any hints or suggestions would be greatly appreciated.
0
Comment
Question by:bci231
1 Comment
 
LVL 2

Accepted Solution

by:
CPAsAdmin earned 1000 total points
ID: 22712644
Verify that you are able to resolve the new exchange server name through the dns that the user is pointing to. If not, what dns servers are the good pc's pointing to? If these are all internal to their network, all pc's dns should be pointing to the same location.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Are you in the migration process of your Exchange to Exchange Online? Be aware of customized solutions developed on the transport role on your old Exchange server. They might not be convertible to Exchange Online!
Disk errors can be the source of sundry problems for the Exchange server, the most common one being that the database fails to mount.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question