Solved

Error message when trying to connect to exchange server

Posted on 2008-10-14
1
538 Views
Last Modified: 2012-05-05
Hello Experts,

We are switching over a client from a 3rd party exchange system to their own mail server.
Everything went fine for everyone except 1 computer.  This computer happened to be on a different 3rd party system that used and exchange server instead of connecting with POP.
I can remove the old hosted exchange server but when I try to attach to the new one, i get the following error:
                 "The action could not be completed. The operation failed."
Which takes me to another box to try to connect which then gives me this error:
               "The name could not be resolved. The operation failed."
 
Our exchange expert that set everything up is not available and this client is very dependent on their emails, especially this one user.  I am not an exchange expert but I was able to connect the rest of the machines to the exchange server in his absence, but I cannot figure this one out.

Any hints or suggestions would be greatly appreciated.
0
Comment
Question by:bci231
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 2

Accepted Solution

by:
CPAsAdmin earned 250 total points
ID: 22712644
Verify that you are able to resolve the new exchange server name through the dns that the user is pointing to. If not, what dns servers are the good pc's pointing to? If these are all internal to their network, all pc's dns should be pointing to the same location.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question