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Laptop dont take address from DHCP

I have an Acer laptop in the network ,. After a crash the network card dont takes automatic private address. All the other computers in the network are work perfect (new and old ) . When i open the propertiew of the local area connection the Default gateway is empty.
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devlex

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i did and that is the error message :
An error occured while renewing interface lLocal connection 2 : An operation  ...  n was attempted on something that is not in socket
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jazzIIIlove
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Perhaps the driver became corruped. Do you see a link signal when a wire is attached?
Remove the LAN from Device Manager and do an Advanced installation providing the lastest drivers from manufaturer.
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So
With the crash the Panda Antivirus was corrupted. I unistall this and i run the WinSock XP Fix  and now everything is ok. Where i must give the points ?
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jazzIIIlove gaves me the idea to remove the antivirus,  the other help me to think and learn more. Best regards, and for an other time i thanks experts exchange