Link to home
Start Free TrialLog in
Avatar of pmariecof
pmariecof

asked on

Home desktop computer is suddenly stuck at the Windows loading screen.

My son's desktop PC runs Windows XP and Linux, utilizing Ubuntu.  Has run fine for quite some time and is now stuck at the Windows loading screen where the white bars just continue to go across the screen indefinately.  He has tried numerous help suggestions from other searches to no avail including running it as a virtual machine (which worked only twice).  He's completely wiped the hard drive and has tried installing two different Windows XP programs- still didn't work.  Most recently told that the hard drive most likely had a bad sector and should be replaced.  Purchased a 160G 7200rpm hard drive and installed it last night.  Computer is doing the same thing!  Windows will not get past the loading screen.  Before I break down and take it somewhere, I decided to post here where I've found many solutions in the past.  Does anyone have any thoughts?  Thank you!
Avatar of Member_2_1334455
Member_2_1334455
Flag of Canada image

Has the bios been changed at all and saved?  Try restoring bios default settings and then start from scratch by setting up the proper boot device for the OS and see if that does anything..
Test memory as well...
http://www.memtest.org/ 
Another easy thing you can do to discard/confirm memory problems is to replace it if you have another similar computer.
ASKER CERTIFIED SOLUTION
Avatar of lauchangkwang
lauchangkwang
Flag of Singapore image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of pmariecof
pmariecof

ASKER

Thank you.  We used your suggestion and the computer booted up.  Upon disonnecting the components we found that the hard drive was not connected as the primary hard drive but as a secondary.  For some odd reason a CD drive was connected as the primary hard drive.  Switched the two and it still wouldn't boot up.  Removed components as you suggested and began trying them one by one.  The CD drive in question must be bad because once we reinstalled it the computer would no longer boot up.   Odd - but we're greatful for the solution!