Users unable to copy between citrix applications
Posted on 2008-10-14
We currently use Citrix to access our ERP client and some applications such as Excel, and Word. A couple of days ago users started reporting they could no longer copy/paste with Excel. Along with Excel being published in Citrix, we also have published applications that load add-ins for our ERP package along with excel, the add-in Excels are not affected by the copy/paste problem. I've done some testing and determined the following:
1. Copy/Paste to and from other Citrix application aside from Excel works fine.
2. Copy/Paste from other Citrix applications into Excel loaded with add-in works fine.
3. Copy/Paste from basic Excel to other applications doesn't work.
I think there is a mis-configuration inside Citrix for the Excel application, but I haven't noticed anything unusual. Has anyone had this problem before or any ideas?