NK2 files point to deleted AD accounts, instead of the new AD accts for users with a new name (marriage, etc).
Posted on 2008-10-14
When a user changes their name (marriage, etc), we try to keep things clean by creating a new AD acct with previous eml adrs added as secondary. But, NK2 files internally seem to point to the deleted AD account.
Is there a way to mimick the old deleted account so that users can reply to emails addressed before the name/account change and so the NK2 file won't refer to the incorrect old deleted account? (perhaps by adding a secondary X400 adress?)
The problem only manifests for internal email, since the new account has the old email address listed as a secondary SMTP address.