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Exchange 2007 Phantom GAL

Posted on 2008-10-14
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Last Modified: 2012-05-05
I created a GAL via the command line and had to delete it, because it was giving out to many address to our users before i could secure it. My problem is AD and the Powershell believe the GAL is gone, but my users are still seeing the new list of users.

Further, I logged into OWA and checked the GAL and it is still listing the new GAL. Neither the GUI or Powershell list this GAL as existing, but the side effects make it feel like its in effect some how.

Is there a way to truly purge, verify this is happening or anything to clear this up?
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Question by:mhorrocks
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Expert Comment

by:Exchange_Geek
ID: 22715026
Can you verify using ADSIEDIT that the particular GAL exist or its deleted for good. Once verified from this tool - try working with individual outlook version. For example check if this is the same issue with Ol 2k7 and OL 2k3.
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Author Comment

by:mhorrocks
ID: 22715072
I verified via ADSIEDIT that it is NOT in AD. I have looked for the GAL from OL2007 and do not see it, just under the OWA. I don't know if I even saw anything in OL other then Global Address List vs seeing that and TestGAL. The only way I knew TESTGAL was there was because of the extra users that showed vs what should in our default look.

The only thing that gets me is that users are seeing more names (like when it existed) then they should even though the GAL was removed.
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Accepted Solution

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Exchange_Geek earned 500 total points
ID: 22715107
Does this box hold CAS and Mailbox role both ?? If yes is it possible for a reboot or IISReset and SA restart.
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Author Comment

by:mhorrocks
ID: 22715113
More info.

I have 2 department GALS that worked fine, those departments saw what we wanted. When i created the new TESTGAL it showed those departments everyone. This happened once before, because permissions need to be set, but removing the GAL restored the correct look.

This time removing the TESTGAL didn't restore things and no other change was made.
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Author Comment

by:mhorrocks
ID: 22715843
I think you were right about IIS, a restart and my mailbox has NO gal and thats right for my account.

I think this was two issues, the OWA GAL and a permission on another GAL that allowing more access then I want. I am just not sure how that additional access would be set.

Thanks for the assistance. I will start another question and close this one.
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