We have a SBS 2003 R2 server (fully updated, WSUS 3.0 via R2 technologies) that is about 3 months old. Everything was working well until late last week when our workstations reported that they could not get updates. I investigated and determined that the c:\wsus and another directory were missing! The software was still installed, but when I clicked on "Update Services" in server control panel, I received an error from IIS and not the usual updates webpage.
I researched how to reinstall update services in an SBS 2003 R2 environment, and followed their instructions, which basically was to uninstall R2 from SBS 2003, reboot, verify that some services and wsus directories were deleted, and to reinstall R2. The installation of R2 was problematic, but I resolved each issue and R2 finally installed, but Update Services on the server control panel still had issues. I decided to install WSUS 3.0 and WSUS 3.0 SP1, which cleaned up errors.
Today, when I go to the server control panel and click "Update Services", I get an message saying that I cannot use this tool to configure updates because I "customized update services." When I launch update services management via mmc and try to connect to the server, the connection fails even though the "Update Service" service is started. There are no errors in the Event Log.
My ulitimate goal is to get the SBS R2 Update Service page via the server control panel working again, but if it is not possible, I need to get WSUS 3.0 SP1 working properly. I would appreciate your help and suggestions...